Five industries worked hands on, so we arrive knowing where the gaps usually are.
All industries →Request a demoFour ERP platforms in house, and fifteen capability modules. The recommendation is never tied to a licence quota.
All solutions →Request a demoOne team from platform selection through to the reports on your desk.
All services →Request a demoGuides, how-tos, comparisons and a plain-English glossary, written by the consultants who deliver the projects. No form in front of any of it.
Nobody in UAE ERP publishes their tools or their pricing. We do both.
Free tools →Request a demoAn ERP and IT consultancy in Business Bay, Dubai, implementing Oracle, Microsoft, Odoo and SAP across the UAE and GCC.
Consultants in the UAE, technical team in South Asia. Cost stays sharp without cutting corners.
About QZ Infomatics →Request a demoWhen one integrated application is no longer enough,
Finance & Operations is the tier built for what comes next.
Dynamics 365 Finance & Operations is Microsoft’s enterprise ERP: Dynamics 365 Finance paired with Supply Chain Management. It is built for large and multi-entity organisations with high transaction volumes, real manufacturing or distribution depth, and group consolidation across countries. We implement it in the UAE on fixed scope, with the localisation, integrations and Power BI reporting done by one team.
Fit
The dividing line is transaction volume and organisational complexity rather than headcount alone. A 150-user single-entity distributor is usually better served by a mid-market ERP; a 150-user group closing eight entities in four countries is a Finance & Operations business.
The suite
Two applications sold separately and implemented together. Most UAE deployments take both.
| Dynamics 365 Finance | Supply Chain Management |
|---|---|
| General ledger, AP, AR and cash and bank | Inventory, warehousing and transportation |
| Budgeting, budget control and forecasting | Procurement and sourcing with vendor collaboration |
| Fixed assets, leases and revenue recognition | Production control: discrete, process and lean |
| Multi-entity consolidation and intercompany | Master planning and demand forecasting |
| Tax engine, UAE VAT and e-invoicing localisation | Product information, quality and asset management |
| Financial reporting and Power BI embedded | Costing: standard, actual and landed cost |
Project Operations, Human Resources and Customer Engagement sit alongside as separate Dynamics 365 applications. The overview of both tiers is on the Microsoft Dynamics 365 page.
Licensing
Licensed per user per month, per application. Licences come from Microsoft’s live price list; implementation is quoted separately by the partner, on fixed scope.
The first application a user needs — Finance or Supply Chain Management — at the full per-user rate. Every full user carries one base licence.
The second application for the same user, at a much lower rate. A finance user who also works in inventory carries Finance as base and Supply Chain as attach, or the reverse.
Light users who read data, approve, and enter time or expenses, at a fraction of the full rate. Getting the mix of full users and Team Members right is one of the easiest cost savings in the licence bill.
Implementation exceeds the first year of licensing by a wide margin on an enterprise tier. The drivers are the usual ones — entities, processes in scope, data migration volume, integrations and training — but at Finance & Operations scale each of them is larger. Current per-user rates come from Microsoft’s live price list and are worth confirming at the point of decision.
UAE
Finance & Operations supports 5% VAT with the required treatments through its tax engine and the UAE localisation, produces FTA-compliant tax invoices and generates VAT return figures from transactions. Bilingual layouts are configured rather than customised.
Readiness varies by release and by chosen Accredited Service Provider. This is not something to establish in the quarter before your mandatory date.
Implementation
With standard Finance and Supply Chain scope. Chart of accounts and legal entity design, data migration volume and integration count set the schedule.
Multi-entity rollouts are phased by country or business unit; production and advanced warehousing usually land in a second wave, and that is normally the right call.
Microsoft ships service updates on a fixed schedule with one-version-of-truth. Building extensions rather than modifying base code keeps those updates clean.
Finance & Operations FAQs
Microsoft’s enterprise ERP, sold as two applications that are implemented together: Dynamics 365 Finance (general ledger, payables, receivables, budgeting, fixed assets, consolidation, tax) and Supply Chain Management (inventory, warehousing, procurement, production, planning). It is the tier above Finance & Operations, built for large and multi-entity organisations.
Groups with several legal entities, currencies or countries that close as one; businesses with high transaction volumes; and manufacturers or distributors that need real planning, costing and warehouse depth. Organisations already standardised on Microsoft 365, Azure and Power Platform get the most from it.
Depth and scale. A mid-market ERP is one integrated application that goes live in months. Finance & Operations separates finance from supply chain, handles intercompany and consolidation natively, supports discrete, process and lean manufacturing, and is implemented in quarters. It costs more to license and to implement, and for a single-entity business that cost is rarely justified.
Licensing is per user per month, per application. A full user carries a base licence for Finance or Supply Chain Management and, if they need the second application, an attach licence at a much lower rate; Team Member licences cover light users. Rates come from Microsoft’s live price list and change, so we confirm them at the point of decision. Implementation is quoted separately, on fixed scope, and on this tier exceeds the first year of licensing by a wide margin.
Yes. The tax engine with the UAE localisation supports 5% VAT with the required treatments, produces FTA-compliant tax invoices and generates VAT return figures from transactions. E-invoicing readiness depends on the release and the chosen Accredited Service Provider, so we establish that path early rather than in the quarter before the mandate.
That is what Supply Chain Management is for: multi-site inventory and advanced warehousing, procurement and sourcing, master planning, and production control for discrete, process and lean manufacturing with standard, actual and landed costing. Quality management and asset management sit in the same application.
Nine to twelve months for a single entity with standard Finance and Supply Chain scope. Multi-entity groups are phased by country or business unit, and production or advanced warehousing usually lands in a second wave, which adds quarters rather than weeks. Entity design, data migration volume and integration count set the schedule.
Yes. Power BI is embedded and reads the data directly, Teams and Outlook surface records in context, and Dataverse and the Power Platform connect it to Dynamics 365 Customer Engagement and to Power Apps and Power Automate. Open APIs and data entities support integration with banks, e-commerce, payment gateways and specialist systems.
Talk to a consultant
Book a free 30 minute call with QZ Infomatics in Dubai. You will leave it with a platform recommendation, the reasoning behind it, a realistic timeline and an indicative budget band — before you commit to anything.
