Five industries worked hands on, so we arrive knowing where the gaps usually are.
All industries →Request a demoFour ERP platforms in house, and fifteen capability modules. The recommendation is never tied to a licence quota.
All solutions →Request a demoOne team from platform selection through to the reports on your desk.
All services →Request a demoGuides, how-tos, comparisons and a plain-English glossary, written by the consultants who deliver the projects. No form in front of any of it.
Nobody in UAE ERP publishes their tools or their pricing. We do both.
Free tools →Request a demoAn ERP and IT consultancy in Business Bay, Dubai, implementing Oracle, Microsoft, Odoo and SAP across the UAE and GCC.
Consultants in the UAE, technical team in South Asia. Cost stays sharp without cutting corners.
About QZ Infomatics →Request a demoMicrosoft Dynamics 365 built around how your business actually runs
We implement Finance & Operations for groups, manufacturers and high-volume businesses that need enterprise depth. Fixed price, structured methodology and a 100% delivery success rate since we started.
Integration
This is the reason most UAE businesses shortlist Dynamics, and it is a real advantage rather than a marketing point.
A customer email shows their balance and order history in the reading pane, without anyone switching application.
In the conversation where the decision is being made, rather than in a system somebody has to go and open.
Dashboards with no connector to build or maintain. Power BI consulting.
Cross-application automation without custom development, which removes a category of integration other platforms need connectors for.
UAE
The localisation gives a starting point. Making it correct for your business is partner work, and it is where offshore implementations tend to come apart.
Microsoft releases major updates twice a year on a fixed published schedule. Building extensions rather than modifying base code keeps those upgrades clean.
Licensing
Per user, per application, per month. Getting the licence mix right is one of the easiest savings available and one of the most commonly missed.
Finance, sales, purchasing, inventory, warehousing, projects and assembly. Sufficient for most UAE distributors and service businesses.
Adds manufacturing — production orders, bills of materials, capacity planning — and service management, for light manufacturers and equipment servicing businesses.
Light users who read, approve and enter time or expenses, at a much lower rate. Most deployments over-license full users where Team Member would serve.
Because applications are licensed separately, adding Customer Engagement or Field Service to a Finance deployment is a distinct cost rather than a configuration change.
Implementation is quoted separately by the partner, on fixed scope. Current per-user rates come from Microsoft's live price list and are worth confirming at the point of quoting rather than from a page. Finance & Operations in detail →
Modules
Dynamics is licensed per application per user, so scope drives cost directly. These are the areas most UAE deployments extend into.
Reads Dynamics data directly, with no connector to build or maintain.
Manufacturing, basic to advancedProduction orders, bills of materials and capacity planning in Premium.
HR and payroll add-onUAE payroll is the one to plan for specifically — native payroll does not cover WPS, gratuity or UAE leave rules, so these are handled through an add-on or an integrated specialist platform. A normal pattern rather than a limitation.
Global compliance and taxWith e-invoicing readiness confirmed for your specific release.
Retail and commerce operationsPoint of sale connected to the same stock and ledger.
Customer Engagement integrationWhere the sales side needs more than the built-in CRM.
Delivery
Aligned to Microsoft Sure Step and FastTrack practice, priced on fixed scope.
Mapping what you run today across finance, operations and the floor, and every process the new system has to carry.
Current-state assessmentConfigured around your industry and your real scenarios rather than a generic product tour, before you commit.
Your system, not a showreelConfiguration scope, customisation requirements, integration strategy and data migration approach.
Design document and blueprintScope, deliverables, milestones, total cost and timeline in one document. The price stops moving here.
Fixed, before buildConfiguration, development and migration in structured sprints, then user acceptance testing with your key stakeholders and a managed cutover.
UAT sign-off, then cutoverDynamics FAQs
Microsoft Dynamics 365 is a family of cloud business applications covering finance, supply chain, sales, customer service, field service and project operations. Applications are licensed individually and share data through Microsoft’s Dataverse platform, integrating natively with Microsoft 365, Teams and Power BI.
Depth and scale. A mid-market ERP is one integrated application that goes live in months. Finance & Operations separates finance from supply chain, handles intercompany and consolidation natively, supports discrete, process and lean manufacturing, and is implemented in quarters. It costs more to license and to implement; for a single-entity business under a few hundred users that cost is rarely justified, and we will say so.
Because Dynamics is sold and implemented through partners rather than directly. A UAE partner brings local VAT and payroll configuration, a chart of accounts your auditor will accept, and on-site training. Microsoft’s own support covers the platform, not how your business is configured on it.
Yes. Dynamics supports 5% VAT with the required treatments, FTA-compliant tax invoices and VAT return reporting through localisation and partner configuration. Corporate tax reporting and the route to e-invoicing compliance should be confirmed against your specific application and release before you commit.
Natively. Records open in Outlook and Teams, documents live in SharePoint, and Power BI reads Dynamics data directly for dashboards. For businesses already standardised on Microsoft, this removes a whole category of integration work that other platforms need connectors to achieve.
Dynamics is licensed per user per application per month, with different rates for full users and team members who need only light access. Because applications are licensed separately, scope directly drives cost. Implementation is quoted separately by the partner and varies widely by complexity.
Nine months or more for Finance & Operations in a single entity, longer for groups and manufacturing at enterprise scale. Data migration, chart of accounts design and integration count drive the schedule far more than the configuration work itself.
Yes, through configuration, Power Platform low-code apps and flows, and full extensions where required. Building extensions rather than modifying base code keeps upgrades clean, which matters because Microsoft releases major updates twice a year on a fixed and published schedule.
Yes. Support covers user assistance, report and workflow changes, new entity or module rollouts, and release readiness ahead of Microsoft’s twice-yearly updates. Testing customisations against each release is ongoing work rather than an occasional upgrade project, and it belongs inside the support contract.
Talk to a consultant
Book a free 30 minute call with QZ Infomatics in Dubai. You will leave it with a platform recommendation, the reasoning behind it, a realistic timeline and an indicative budget band — before you commit to anything.
